Frequently Asked Questions
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Service Areas
We currently offer fiber service to Walton, Cass, Hamilton, Howard, and Royal Center.
We also offer wireless internet service to rural areas around Walton and Royal Center.
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What should I do if my internet stops working?
Fiber: Restart both your router and iMG (the unit mounted on your wall) by unplugging them from the outlets for 10 seconds and plugging them back in.
Wireless: Restarting both the router as well as the outside radio, this can be done by unplugging the Wi-Fi router as well as unplugging the white adapter that connects the radio to the router.
Sometimes restarting the device you are using may also resolve the issue.
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Do you provide television services?
We do not provide television services however many internet-based services can be used in place of a discrete television service.
- YouTube TV
- Hulu
- Netflix
While this is not an exhaustive list of such services they are certainly the biggest and provide the largest amount of media currently.
Need Additional Assistance?
Call (765) 553-5494 to speak with a support agent.